Who do I contact if I have questions about a job?
When are providers available?
Why don't I see a favorite on my list?
How do I choose a provider?
How does the star rating system work?
Why do I have to give the app certain permissions?
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How do I edit my profile information?
How do I reset my password?
How can I edit saved addresses?
How do I apply promo codes? Can they be stacked?
During the Job
How do I contact my provider?
Am I responsible for providing supplies and equipment?
How do I add other chores for the provider?
How does While You're at It work?
How do I request a provider to an address other than my current location?
What is the service cancellation policy?
How do I pay my provider?
Do I have to purchase the job through Takl?
How do I edit my payment information?
Do I need to tip?
When will my credit card be charged for the job?
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How do I report a problem with my provider or job?
How do I submit a complaint?
What if the provider and I disagree on the chore as described?
What if I'm not satisfied with the job?
What if the provider is running late?
What if the provider doesn't show up?
Does my provider see my email, phone number, or address?
Have providers gone through a background check?
What do I do in case of an emergency?
How do I report an accident or safety incident?
What safety measures does Takl have in place?